Platform information
Contact us
We are glad to help. Pick whichever channel suits you and we will reply as soon as we can during working hours.
How to reach us
Student service and WhatsApp numbers and the business address are shown in the footer of every page of ايديوسا. Those are the official contact details.
Before you get in touch
- Have your order number ready — it is in the confirmation message sent once your enrolment is confirmed.
- To follow an enrolment, open «My orders» in your account first; it shows the latest recorded status.
- For a refund, check the refund terms shown on the course page before contacting us.
- For questions about your personal data or its deletion, see the Privacy policy.
Response times
We reply during published working hours. Messages sent outside those hours are answered on the next working day.