Platform information
Frequently asked questions
Quick answers to what ايديوسا's students ask most. Not finding yours? The Contact page has the ways to reach us.
Do prices include tax?
Yes. Every price shown is final and includes VAT, and no other fee is added at checkout.
How do I pay?
Through the payment gateways enabled on the platform, or externally: you transfer the amount and upload proof of payment, and your enrolment is activated after it is reviewed.
When does my access start?
As soon as payment is confirmed. With external payment it starts once the receipt has been reviewed and confirmed by hand.
How long does access last?
The period is stated on each course page before you enrol, and appears in your account with its expiry date.
Can I download the video?
No. Content is watched inside the platform only, which is a condition of protecting the rights of the people who made it.
Can I get a refund?
The refund terms are shown on the course page before you enrol. There are no exchanges — what comes back is the money.
What happens to my data?
Set out in full in the Privacy Policy: what we collect, why, who receives it, and how to ask for it to be deleted.